Outage in Central 1

Resolved - Alert! - INC158159 - Ontario Credit Unions missing USD details on the STMT

Resolved Minor
May 02, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

On the month-end statement (STMT) for April, the USD transactions are missing for the Ontario credit unions. All credit unions in other provinces have the USD transactions reported in their STMT. Central 1’s technical team is investigating. An update on this incident will be provided at 10 a.m. PT (1 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/02/2023 03:42PM

The USD April month-end statement (STMT) for the Ontario credit unions is available in their FTP folder.

The file name is STMT_20230502.pdf.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED over 1 year ago - at 05/02/2023 02:09PM

On the month-end statement (STMT) for April, the USD transactions are missing for the Ontario credit unions.

All credit unions in other provinces have the USD transactions reported in their STMT.

Central 1’s technical team is investigating.

An update on this incident will be provided at 10 a.m. PT (1 p.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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