INC175842- Interac e-Transfer Service Interruption

Interac has resolved the delays and the E-transfers that were affected have been completed and their status properly updated. Please let Support know if you encounter any further issues.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Interac is still investigating and working on a fix for the E-transfers that are not changing status and remain on "e-Transfer Initiated" status, without the "Notification sent" update status. And also for E-transfers that are in in a "blocked" state; Interac Technical teams are investigating options to clear blocked transactions.
Please note that this is not affecting all E-transfers, most are being processed successfully. We will provide an update by or before 3:00 am PT (5:00am ET).

Central 1 has been informed by Interac that they are experiencing a service degradation on the e-Transfer platform since Thursday, February 08, 6:57pm PT ( 9:57pm ET) . Customers may experience extreme delays with sent e-Transfers, auto-deposits, scheduled and reoccurring e-Transfers and request money services.
Interac is actively working on fixing the issue and an update will be provide by or before 10:00pm PT (1:00am ET).

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2