Outage in Central 1

INC212147 - Forge Display Issue with Debit Amounts

Resolved Minor
November 13, 2025 - Started 23 days ago - Lasted 13 days
Official incident page

Incident Report

Following this morning’s release, we have identified a display issue on the Forge Account Activity page. Debit items in either the Debit or Amount column are no longer showing as negative numbers. Please note this is only a display issue. Actual transactions and running balances are not affected. We will provide updates as soon as the issue is resolved. Thank you for your patience and understanding. DigitalBanking_Support@central1.com - 1.888.889.7878
Components affected
Central 1 Critical/High Priority Incident Alert Central 1 INTERAC e-Transfers® (EMT)

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 11/26/2025 06:09PM

This display issue has been resolved with the rollout of the Digital Banking Core Release 757 on Wednesday, November 26, 2025, at 1 a.m. PT (4 a.m. ET).

INVESTIGATING 23 days ago - at 11/13/2025 11:02PM

Following this morning’s release, we have identified a display issue on the Forge Account Activity page. Debit items in either the Debit or Amount column are no longer showing as negative numbers. Please note this is only a display issue. Actual transactions and running balances are not affected.

We will provide updates as soon as the issue is resolved. Thank you for your patience and understanding.

DigitalBanking_Support@central1.com - 1.888.889.7878

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