Outage in Central 1
INC212586 - Client Centre Access Issue
Resolved MinorIncident Report
The Central 1 team is actively investigating an accessibility issue for some users to the Client Centre (Clients.Central1.Com). We are conducting a thorough analysis of the systems involved and working toward resolving the issue.
In the meantime, please use the following URL to access applications https://ststaticwebsorrypage002.z9.web.core.windows.net/.
We will provide our next update at 6:30 a.m. PT (9:30 a.m. ET).
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Components affected
Central 1 Bill Payments Central 1 INTERAC e-Transfers® (EMT) Central 1 Wire Transfers Central 1 Central1.comNeed to monitor Central 1 outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/20/2025 03:28PM
Organizations can now access the Client Centre and applications. Please use a clean browser to open the Client Centre by closing all your old browsers.
If you continue to experience issues accessing the Client Centre, contact Central 1 Client Support.
entral 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
INVESTIGATING
3 months ago - at 11/20/2025 01:56PM
The Central 1 team is actively investigating an accessibility issue for some users to the Client Centre (Clients.Central1.Com). We are conducting a thorough analysis of the systems involved and working toward resolving the issue.
In the meantime, please use the following URL to access applications https://ststaticwebsorrypage002.z9.web.core.windows.net/.
We will provide our next update at 6:30 a.m. PT (9:30 a.m. ET).
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
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