Outage in Central 1

INC212611 - Incorrect amounts posted for November 19 Everlink POS and SCD settlements

Resolved Minor

November 20, 2025 - Started 3 months ago - Lasted about 20 hours
Official incident page

Incident Report

***This notification is for credit unions that use Everlink as their switch provider*** Please note that incorrect amounts have been posted to your Central 1 account(s) for the November 19 Everlink POS and SCD settlements. The incorrect settlements will be reversed shortly, and the correct amounts posted. We will provide an update once this has been completed. Central 1 - Support@central1.com - 1.888.889.7878 option 1

Components affected

Central 1 Bill Payments

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/21/2025 02:29PM

The reversal of the incorrect settlement amounts and the posting of the correct amounts was completed yesterday.

This incident is now resolved.

IDENTIFIED 3 months ago - at 11/20/2025 07:06PM

***This notification is for credit unions that use Everlink as their switch provider***

Please note that incorrect amounts have been posted to your Central 1 account(s) for the November 19 Everlink POS and SCD settlements.

The incorrect settlements will be reversed shortly, and the correct amounts posted. We will provide an update once this has been completed.

Central 1 - Support@central1.com - 1.888.889.7878 option 1

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