Outage in Central 1

INC213090 - eTransfer Reports and Files Delayed

Resolved Minor
November 27, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Due to an Interac technical issue, today's e-transfer reports and files have been delayed. The EMCD, EMCU, and ECCX reports are not available. The e-Transfer EMTC/EMFC reconciliation files are also unavailable. An update will be provided by 9 a.m. PT (12 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878 option 1

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/27/2025 01:56PM

Today's etransfer reports will be available tomorrow morning in the MERG report file and SFTP folders for ON organizations.

Central 1 - Support@central1.com - 1.888.889.7878 option 1

INVESTIGATING 3 days ago - at 11/27/2025 01:24PM

The e-Transfer EMTC/EMFC reconciliation files are now available.

Central 1 - Support@central1.com - 1.888.889.7878 option 1

INVESTIGATING 3 days ago - at 11/27/2025 12:58PM

Due to an Interac technical issue, today's e-transfer reports and files have been delayed. The EMCD, EMCU, and ECCX reports are not available. The e-Transfer EMTC/EMFC reconciliation files are also unavailable.

An update will be provided by 9 a.m. PT (12 p.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878 option 1

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