Outage in Change Healthcare
Resolved_ Pharmacy Solutions Self Service Portal
Resolved MajorIncident Report
"Customers utilizing the Self-Service Customer Portal are currently unable to open new cases. We are currently working to resolve this issue."
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/06/2025 08:06PM
Resolved: Customers are now able to successfully create cases from the Self Service portal.
IDENTIFIED
about 1 year ago - at 02/06/2025 04:15PM
"Update: Customers utilizing the Self-Service Customer Portal may have difficulty opening new cases due to the product name search field. We are currently working to resolve this issue."
INVESTIGATING
about 1 year ago - at 02/06/2025 03:37PM
"Customers utilizing the Self-Service Customer Portal are currently unable to open new cases. We are currently working to resolve this issue."
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