Outage in ChannelAdvisor Page

ChannelAdvisor Catalog Display Issues

Resolved Minor
April 06, 2023 - Started over 2 years ago - Lasted about 13 hours
Official incident page

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Outage Details

We are currently investigating display issues when viewing the ChannelAdvisor catalog pages. As a result of this issue, you may see the following error when attempting to filter (for example, by Distribution Center) in your catalog view: “There was an error loading products. Please try clearing your filters or reloading the page.” We are working on a resolution as our highest priority. This alert will be updated as soon as more information is available.
Components affected
ChannelAdvisor Page Products
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/07/2023 12:32PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 04/06/2023 11:35PM

We are currently investigating display issues when viewing the ChannelAdvisor catalog pages. As a result of this issue, you may see the following error when attempting to filter (for example, by Distribution Center) in your catalog view:

“There was an error loading products. Please try clearing your filters or reloading the page.”

We are working on a resolution as our highest priority. This alert will be updated as soon as more information is available.

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