Outage in ChannelAdvisor Page

Amazon Advertising Data Delays

Resolved Minor
July 29, 2024 - Started 9 months ago - Lasted 8 days
Official incident page

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Outage Details

We are currently experiencing delays in processing cost data for Amazon Advertising. As a result, the Ad Console view in the Rithum for Brands platform may have a delay in populating data. Our Engineering team is currently working with Amazon to resolve this issue with high priority. This alert will be updated as more information is available.
Components affected
ChannelAdvisor Page Marketing
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/06/2024 11:02AM

This issue has been resolved. All affected data is currently being reprocessed. There is no action required on the part of Rithum clients.

INVESTIGATING 9 months ago - at 07/31/2024 01:41PM

This issue is still ongoing as of today. Amazon is working to resolve this issue with high priority. This alert will be updated as more information is available.

INVESTIGATING 9 months ago - at 07/30/2024 05:18AM

This issue is still ongoing as of today. This alert will be updated as more information is available.

INVESTIGATING 9 months ago - at 07/29/2024 02:55PM

We are currently experiencing delays in processing cost data for Amazon Advertising. As a result, the Ad Console view in the Rithum for Brands platform may have a delay in populating data. Our Engineering team is currently working with Amazon to resolve this issue with high priority.

This alert will be updated as more information is available.

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