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This issue has been resolved. At this time, all product and order updates are processing normally.
There is no action required on the part of Rithum clients.
The root cause of this issue has been resolved and we are currently working through the backlog of queued requests. This alert will be updated as more information is available.
Our Engineering team is currently investigating delays sending product data and importing orders as well as delays with certain platform features.
This alert will be updated as more information is available.
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