Outage in ChannelAdvisor Page

OTTO Product Update and Order Import Issues

Resolved Minor
February 04, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Our Engineering team is currently investigating issues sending product data to and importing orders from OTTO. We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/04/2025 04:50PM

This issue has been resolved. At this time, all product updates are processing normally and all orders are importing normally.

There is no action required on the part of ChannelAdvisor clients.

INVESTIGATING about 1 month ago - at 02/04/2025 02:59PM

Our Engineering team is currently investigating issues sending product data to and importing orders from OTTO. We are working to resolve this issue with the highest priority and this alert will be updated as more information is available.

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