Outage in ChannelAdvisor Page

Amazon Product Update Issues

Resolved Minor
February 12, 2025 - Started 8 months ago - Lasted 1 day
Official incident page

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Outage Details

Our Engineering team is currently investigating delays sending product data to Amazon. We have contacted Amazon and are awaiting additional information. This alert will be updated as more information is available.
Components affected
ChannelAdvisor Page Sell: Marketplaces, First Party & Webstores
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/14/2025 02:20AM

This issue has been resolved. At this time, product updates are processing normally.
There is no action required on the part of Riithum clients.

INVESTIGATING 8 months ago - at 02/13/2025 05:10AM

We are still seeing delays affecting the Amazon AU, JP, and SG locales. Our engineering team is continuing to investigate with Amazon.

INVESTIGATING 8 months ago - at 02/12/2025 05:58PM

Product updates are now processing normally for most Amazon locales. Our engineering team is continuing to investigate delays affecting the Amazon AU, JP, and SG locales.

This alert will be updated as more information is available.

INVESTIGATING 8 months ago - at 02/12/2025 03:49PM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 02/12/2025 03:48PM

Our Engineering team is currently investigating delays sending product data to Amazon. We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.

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