Outage in ChannelAdvisor Page

Amazon - Product and Order Issues

Resolved Minor
February 20, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Our Engineering team is currently investigating issues sending product data to and retrieving orders from Amazon in the following locales: UK, DE, FR, IT, ES, NL, SE, SA, AE, PL As a result of this issue, you may see the following errors in your Amazon Settings view or in your account's Notifications: Amazon Seller Central - Account Suspended We were unable to connect to Amazon Seller Central because your Amazon Seller Central Account has been suspended by Amazon Marketplace. We have contacted Amazon and are awaiting additional information. This alert will be updated as more information is available.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/20/2025 05:15PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 02/20/2025 03:33PM

Our Engineering team is currently investigating issues sending product data to and retrieving orders from Amazon in the following locales: UK, DE, FR, IT, ES, NL, SE, SA, AE, PL

As a result of this issue, you may see the following errors in your Amazon Settings view or in your account's Notifications:

Amazon Seller Central - Account Suspended
We were unable to connect to Amazon Seller Central because your Amazon Seller Central Account has been suspended by Amazon Marketplace.

We have contacted Amazon and are awaiting additional information.

This alert will be updated as more information is available.

Latest ChannelAdvisor Page outages

Inventory Import Delays - about 1 month ago
Order Adjustment Actions Delays - about 1 month ago

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