Character AI status updated a few minutes ago
Character AI is working normally
This chart shows the number of user-reported issues for Character AI service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Character AI is down. The map shows recent Character AI outages from around the world.
Top locations, last 24h:
See what users report when Character AI is down and how Character AI outages affect them.
Anna - Does not work well with any normal wifi. But work well with 4g and 5g . Problematic.
Pietro - Well , problem is in 4g and 5g its work fine . but in wifi , its cannot open chat. Still haven't fix this problem yet, and they keeps makes excuses everything is okay.
Proctor - In 4g and 5g its work fine . but in wifi , its cannot open chat. Still haven't fix this problem yet..
Melanie - In 4g and 5g its work fine . but in wifi , its cannot open chat. Still haven't fix this problem yet.
Cathy - Pls remove the reading mode..
Everytime I try to generate chats,it won't. I also cant start chats with other characters.
Unable to message any characters and refuses to load new convos.
Lillian - In 4g and 5g its work fine . but in wifi , its cannot open chat.
Wallace - In 4G and 5G , its work fine But in wifi , cannnot create new chat.
I try to find a creator but when I tap into their profile it says c.ai unexpectedly closed the internet or something like that.
k - literally not letting me log in? tried on the app in secure folder, wouldnt let me in. tried using the app normally without secure folder, still didnt let me in. tried searching up the c.ai website... didn't let me in. asked a friend and they said they got in fine?.
Robbie - Its don't work with WIFI Too slow.
making or editing bots doesn't work.
I'm trying to make a new account but once I select my birth date and i click the confirm button the website freezes. I've repeated the action multiple times but won't go on. Plus since it freezes in the birth date page I can't even try to select another option (existing email or other website ema....
Elizabeth - Whenever I try to play a new character, I get the little loading bars and it doesn't load at all even after waiting..
In the last 90 days, Character AI had 85 incidents (83 major outages and 2 minor incidents) with a median duration of 24 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Character AI outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
Apr 20, 2026 at 10:41 AM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Apr 18, 2026 at 01:27 AM UTC
|
30 minutes |
|
We are currently investigating this issue.
|
Apr 16, 2026 at 08:08 AM UTC
|
29 minutes |
|
We are currently investigating this issue.
|
Apr 07, 2026 at 11:46 AM UTC
|
33 minutes |
|
We are currently investigating this issue.
|
Apr 05, 2026 at 05:50 PM UTC
|
about 4 hours |
|
We are currently investigating this issue.
|
Apr 05, 2026 at 04:45 PM UTC
|
37 minutes |
|
We are currently investigating this issue.
|
Apr 05, 2026 at 01:41 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Apr 05, 2026 at 02:16 AM UTC
|
31 minutes |
|
We are currently investigating this issue.
|
Mar 25, 2026 at 07:45 PM UTC
|
9 minutes |
|
We are currently investigating this issue.
|
Mar 19, 2026 at 10:15 PM UTC
|
16 minutes |
Check if any Character AI component is down. View the current status of 2 services and regions.
| Component | Status |
|---|---|
| Auth0 User Authentication | OK |
| Character.AI | OK |
Teams that track Character AI status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on April 20, 2026 with the title "Investigating an issue"
IsDown has tracked 407 Character AI incidents since April 2024. When Character AI goes down, incidents typically resolve within 49 minutes.
Check the Character AI status at the top of this page. IsDown combines official status page data with user reports to show whether Character AI is down for everyone or if the issue is on your end.
IsDown monitors 2 Character AI components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Character AI and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.