Character AI status updated a few minutes ago
Character AI is working normally
This chart shows the number of user-reported issues for Character AI service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Character AI is down. The map shows recent Character AI outages from around the world.
Top locations, last 24h:
See what users report when Character AI is down and how Character AI outages affect them.
Ming - Its super slow . And slow mode makes its even slower than before . And C.AI chat limits makes option limits for free users, 100% not fair..... Age verfication is not useful . Its gets people age wrong for 80% of the times...
Zhang - Its super slow . And slow mode makes its even slower than before . And C.AI chat limits makes option limits for free users, 100% not fair..... Age verfication is not useful . Its gets people age wrong for 80% of the times..
Danaher - Its super slow . And slow mode makes its even slower than before . And C.AI chat limits makes option limits for free users, 100% not fair..... Age verfication is not useful . Its gets people age wrong for 80% of the times.
Andreas - Its super slow . And slow mode makes its even slower than before . And C.AI chat limits makes option limits for free users, 100% not fair.....
Kasapis - Its super slow . And slow mode makes its even slower than before . And C.AI chat limits makes option limits for free users, 100% not fair....
Lisa - Its very slow . And slow mode makes its even slower than before . And C.AI chat limits makes option limits for free users, 100% not fair...
Hoffman - Very slow . And slow mode makes its even slower. And C.AI chat limits makes option limits for free users, 100% not fair..
Layla - Very slow . And slow mode makes its even slower. And C.AI chat limits makes option limits for free users, 100% not fair.
Dacy - Very slow . And slow mode makes its even slower.
Hikaru - Character not responding to my text. Only when I call it..
Francis - No chats are generating and My persona isnt working either.
Verification never works no matter what. It is unable to detect my face although my camera is on with my face right there in the center. Please fix this problem ASAP..
Val - Currently, when I tried to use the app version, it doesn't let me account log in. I tried reinstalling the app and try to log in my account but it just gets stuck on the loading screen. But the website version works just fine with my account on it. Why is this happening???.
the website is not loading correctly.
ishu - i want the older version of it.
In the last 90 days, Character AI had 72 incidents (70 major outages and 2 minor incidents) with a median duration of 23 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Character AI outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
May 21, 2026 at 03:31 AM UTC
|
31 minutes |
|
We are currently investigating this issue.
|
May 21, 2026 at 01:38 AM UTC
|
35 minutes |
|
We are currently investigating this issue.
|
May 20, 2026 at 10:22 PM UTC
|
33 minutes |
|
We are currently investigating this issue.
|
May 20, 2026 at 04:02 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
May 18, 2026 at 09:11 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
May 15, 2026 at 03:37 AM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
May 15, 2026 at 03:16 AM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
May 12, 2026 at 10:48 PM UTC
|
23 minutes |
|
Persistent login issues during outage
Users report repeated logouts and an endlessly refreshing login screen, preventing re-access. Som...
|
May 06, 2026 at 12:06 AM UTC
Never acknowledged
|
41 minutes |
|
We are currently investigating this issue.
|
May 02, 2026 at 05:44 AM UTC
|
26 minutes |
Check if any Character AI component is down. View the current status of 2 services and regions.
| Component | Status |
|---|---|
| Auth0 User Authentication | OK |
| Character.AI | OK |
Teams that track Character AI status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on May 20, 2026 with the title "Investigating an issue"
IsDown has tracked 420 Character AI incidents since April 2024. When Character AI goes down, incidents typically resolve within 34 minutes.
Check the Character AI status at the top of this page. IsDown combines official status page data with user reports to show whether Character AI is down for everyone or if the issue is on your end.
IsDown monitors 2 Character AI components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Character AI and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.