Character AI Status
Check if Character AI is down, recent outages, user-reported issues, and outages map.
Is Character AI down right now?
Character AI is working normally
Last checked from Character AI's status page
Check if Character AI is down, recent outages, user-reported issues, and outages map.
Character AI is working normally
Last checked from Character AI's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 266 incidents since started monitoring Character AI status in April 2024. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 28, 2025
09:16 PM CEST
|
Major | Investigating an issue | about 2 hours |
|
Sep 21, 2025
07:49 PM CEST
|
Major | Investigating an issue | about 1 hour |
|
Sep 21, 2025
06:24 PM CEST
|
Major | Investigating an issue | 26 minutes |
|
Sep 20, 2025
10:28 PM CEST
|
Major | Investigating an issue | 26 minutes |
|
Sep 19, 2025
10:24 PM CEST
|
Major | Investigating an issue | 12 minutes |
|
Sep 18, 2025
01:47 AM CEST
|
Major | Investigating an issue | 6 minutes |
|
Sep 17, 2025
08:06 PM CEST
|
Minor | Investigating an issue | 6 minutes |
|
Sep 17, 2025
08:00 PM CEST
|
Never Acknowledged | Possible Outage Indicated by User Reports | 35 minutes |
|
Sep 16, 2025
09:21 PM CEST
|
Major | Investigating an issue | about 1 hour |
|
Sep 16, 2025
08:52 PM CEST
|
Major | Investigating an issue | 5 minutes |
Rize
Character pages are loading, but you canβt delete messages, and you canβt get the AI to reply, it works on the mobile app and I have gone onto other browsers to check if it would work there. No. So, itβs the website itself that is having the issue.
Selina
I can't create a new character.
Violet
My characters aren't replying at all. It tired everything but nope. No fixing
Daze
Ai isnβt loading responses to messages that are sent.
Haraku
The character keep on loading and not replying
Jules
Always getting chat errors and characters staying on "typing"
Aggy
chat bots are loading once i click send or it just refreshes and once it does- it still doesn't load.
Veronika
I can't chat with the characters, it keeps saying error, I even waited and turned the app off a few times and it wasn't working. Can't we go one day without a problem?? Especially the ads that annoy me to bits. π
Emma
Not loading any replies and keeps asking to refresh
Star
Slow as hell, not loading
Aggy
The bots aren't loading any mesages.
Marie
I try to chat with my characters but it doenst work so pls fix it :(
Harris
I did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 π πποΈππποΈπ¦₯π¦₯ππ»ββοΈπ€¦π»ββοΈ297 inciden...
Mohler
We did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 π πποΈππποΈπ¦₯π¦₯ππ»ββοΈπ€¦π»ββοΈ297 incide...
Wallace
We did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 π πποΈππποΈπ¦₯π¦₯ππ»ββοΈπ€¦π»ββοΈ297 incide...
Jay
I can't chat with the bots
Sareia
Whenever I try to create my own but I get a message that says βsomething went wrong try againβ and when I do try again the same message pops up. Iβve tried deleting and reinstalling and even trying to do it on a different device but itβs the same issue.
Dawid
Any chat with character is not working!
Sakimichi
Hello! I have a complaint where the AI character won't load replies when using WiFi. Meanwhile, if you use cellular data, it can be used as before. Even though WiFi can be used to open other things, it can't be used for AI characters.
Keeley
Logged me out saying please wait in our cue or upgrade to skip
Anonymous
Keeps generating responses but nothing happens.
Matthew
It keeps trying to generate a response (...) but it just doesn't send it.. even after resetting the chat and the app.. i will keep trying to see if it will work again or no..
Daliah
I did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 π πποΈππποΈπ¦₯π¦₯ππ»ββοΈπ€¦π»ββοΈ277 inciden...
Toshihiko
We did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 π πποΈππποΈπ¦₯π¦₯ππ»ββοΈπ€¦π»ββοΈ277 incide...
Taylor
It just kicked me out and now it wonβt let me log in
M
I can't see my chats. They won't load
Cel
Chats are not showing up.
Sky
It won't let me talk to my characters
Guest
Nothing is loading properly such as the "for you" page and the rewind of the chat.
Claire
I can log in and open the chat but when I send a chat it wonβt send
Valerie
I did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 π πποΈππποΈπ¦₯π¦₯ππ»ββοΈπ€¦π»ββοΈ277 inciden...
Kate
bot is taking wayyyy too long to load responses. like after 20 minutes, still no message.
Lizzy
It literally wonβt respond to my messages I and when I refresh the message I sent disappears
Chevy
Bots aren't loading properly, and their first intro message thingy is also not loading despite restarting my device and refreshing the tab.
Katie
Web isn't loading anything. At all
Borges
We did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 π πποΈππποΈπ¦₯π¦₯ππ»ββοΈπ€¦π»ββοΈ277 incide...
Avi
Everything i try to chat with any bot, it says chat error, its confusing bc i cleared the cache
V
app will not let me click on any messages and it keeps glitching and not letting me choose a different message option
β¦
Messages keep switching when I respond
Taylor
It wonβt let me rewind any conversation or delete a chat
roger
I did did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 π πποΈππποΈπ¦₯π¦₯ππ»ββοΈπ€¦π»ββοΈ277 inc...
Katie
Still down! Im a web user, fix it! There is something wrong!
Francis
It's taking forever to generate a single message and sometimes I can't even erase my own messages.
Elen
I'm trying to access into character.ai and it keeps downloading it's frustrating.
Katie
It wont generate responses! It has been like this for over 12 HOURS NOW!
GJ
When started new chat it was error and when tried chat it was network error
Taylor
Thereβs still a login issue, itβs been kicking me out all day
Taylor
It wonβt let me login into the app, and it just kicked me out
Morgan
We did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 π πποΈππποΈπ¦₯π¦₯ππ»ββοΈπ€¦π»ββοΈ257 incide...
Eve
The character doesβt send the message. The dots appear normally, then, instead of sending the message, it stops and disappears.
Percival
I did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 π πποΈππποΈπ¦₯π¦₯ππ»ββοΈπ€¦π»ββοΈ139 inciden...
Bella
Wonβt load any characters
Angel
Everything is being seen as inappropriate and filtered. I canβt even talk to the characters without getting filtered. No βhiβ, no nothing.
Wendee
I did compares Character AI with another website , its literally say Character AI have 2 Incidents in the last 52 days , and 56 Incidents in the last 30 days , and 139 Incidents in the last 90 days , ever since isdown monitors Character AI ever since the year 2024 π πποΈππποΈπ¦₯π¦₯ππ»ββοΈπ€¦π»ββοΈ139 inciden...
Kiki
I click the app and once it loads it kicks me out of the app. I have space, my phone is updated, I have uninstalled it and reinstalled it, the app is updated but it wonβt work on my phone.
Ace
My c.ai web isn't loading and replying to my msgs
Guest
The messages aren't loading, and eventually it's showing a chat error. It's not an internet problem, everything else is working
Abagail
Character Ai is not generating responses, unless I refresh the page sometimes several times. Sometimes it will make up to a few responses, but then the next time I type it just doesnβt load anything, just keeps showing the three dots. Itβs not my WiFi, Iβve already tried that.
Guest
The bots aren't answering, loading really slowly
Kirk
Slow. Not even loading a single message
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on September 28, 2025 with the title "Investigating an issue"
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
