Character AI is operational
Updated
Monitoring since
April 2024
Monitoring
2 components
Total Incidents in 2025
34 incidents
IsDown pulls data from Character AI's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
danie
about 22 hours agothis is now fifth day since i experience this, it's the exact same problem as last October 2024, either it's a blank screen when you click a bot, login issues, or more, now we can add to a reset account all of a sudden with one of the users losing all saves (they are above the age limit) as sa...
nana
about 22 hours agomy chat won’t load responses
lindsey
1 day agoit wont let me chat with any characters
Hamza
2 days agoC.ai isn't asking me for my brithday
Madilyn
2 days agoIt won’t let me get on it
danie
2 days agostill down, it's still a blank screen, and no announcements has been made, a few users are still experiencing this as well and nothing has been done much on my side, disappointed.
VoxTek
2 days agoIsnt loading. Problems with login too. Hope they fix It, its been hours.
Alara
2 days agoCan’t enter the app saying there’s a problem with my account… Is asks for my birthday and just doesn’t log in
ellie
2 days agonot letting me log in and saying i’m not eligible for its services after asking for my birthday even though i am over the age of 20
Keeley
2 days agoJust been able to log back in but it’s gone straight to the birthday page again and just logged me back out as soon as I put my birthday and age in IM 19!!!!
Allison
2 days agoIt keeps saying I’m not eligible but I’m over 18 and it’s the same DOB as when I first joined
Yuqi
2 days agoI have problem with my age I write it I am above 18+ and it says I am not old enough to use this app
Leon
2 days agoOnce again, this update has come back. And once again it has locked me out. I put my DOB in it. I am 23. And it is still saying thag i am not eligible for their services.
lilly
2 days agoStuck on the birthday screen even tho I'm 18 xD
Randall
2 days agoBirthday authentication is down, not letting anyone in no matter the age
Zach
2 days agoStuck on birthday screen in app
sam
2 days agoIt suddenly asked about my birthdate and I told them (I am 13+). Then, it turned my account down?? I really don't get it.
Evie
2 days agoEverytime I enter the app, C.ai asks my age and when I put my birthday it says I'm not elegible even though I am.
Neah
2 days agoIt asks for your birthday but won’t let you click join after putting it in
Annita
2 days agologin error, i enter my dob and it logs me out, im 34 xD let me playyy
Sasha
2 days agoCant login into my account.
Sasha
2 days agoasks for a birthday, but still say I'm not allowed to use the app. I'm 20.
Norah
2 days agocharacters are not responding. it says theres to many people on the server
Bri
2 days agoit keeps saying that my login is unsuccessful and then when it is it says my age isn’t right even though it clearly is over 18.
Ash
2 days agoIts not working and logging me out but also.saying I'm not eligible even though I'm an adult
Ruby
2 days agoI'm having issues with bots aren't responding or broken and character ai is fully broken and randomly logged me out.
Anon
2 days agoKept kicking me out over my age even though I’m over 18
iros
2 days agoIt logged me out so I tried to log in multiple times and then I deleted the app 3 times and it still hasn't worked.
River
2 days agoKeeps kicking me out due to age even though I am over 21
Mai
2 days agoWon't let on at all. Says it has something to do with High loading hopefully we are all back on soon
Snow
2 days agoI cannot log into my account and when before when i was logged in i could not talk to any of the ai bots.
Abigail
2 days agoI can’t get on the Character AI app no matter how many times I tried to log on and I tried to delete the app and redownload it and it keeps saying the same thing.
Wie
2 days agoFirstly chat stopped working. Next I was kicked out of my acc
Gleb
2 days agoAt first the bots weren't working, now it completely kicked me out. Like what the flip?
Esmeralda
2 days agoIt doesn't let me enter Character AI in the application, nor the web page. It's very frustrating, if I must say.
Camilla
2 days agoIt says error with loading chats
Alice
2 days agonot working, lagging and not opening
Anon
2 days agoNot loading properly and characters won't respond.
L
2 days agonot working having issues it’s slow
Ray
2 days agoCannot log in and my friend can't open chats with bots
Lee
2 days agoSays something went wrong and tells me to refresh, but wont work
Elena
2 days agoI dont get responses on my chats
Anna
2 days agoThe program isn't responding anymore
Emma
2 days agoIts not loading properly
mellie
2 days agoI got logged out and can´t log back in
Charles
2 days agoI can’t speak with the bots nor login
Anonymous
2 days agoThe character won't load or respond
Laura
2 days agoCharacters are not responding
Mel
2 days agoIt isn’t letting me login to the website and in the app it is not letting my character respond, it just keeps loading then says chat error
Xi
2 days agoSlow.Won't even load the characters and their Chats
Kristina
2 days agoThe characters are not loading :(
Kwibbiez
2 days agoIt takes long to load and the character won't speak
Luna
2 days agoIt will not let me use my characters, the browser running very slow, and it keeps telling me 'Something went wrong, please try again in a few minutes.'
Sigma
2 days agoSlow, won’t load any of the characters, and also won’t let me access anything besides the front page as everything is mainly blank.
Guest
2 days agoI guess a log-in problem, it's just not loading
Keeley
2 days agoJust asked me for my birthday and said I’m not allegeable for character ai then logged me out what’s going on??
Lisa
2 days agoSays I’m to young… I’m 21 xD
Max
2 days agoCant get on website, login issues in app and chat error.
Tsuki
2 days agoWouldn't refresh. I closed the site and tried to open it again just to see that it wont load at all.
Alex
2 days agoCharacter’s response not loading even if I refresh
IsDown has tracked 85 incidents since started monitoring Character AI status in April 2024.
about 10 hours ago · lasted 5 minutes
We are currently investigating this issue. More details
about 10 hours ago · lasted 7 minutes
We are currently investigating this issue. More details
2 days ago · lasted 31 minutes
We are currently investigating this issue. More details
We've tracked and collected 85 incidents since started monitoring Character AI status
Number of Incidents
34 issues
Last incident
1 days ago
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on January 21, 2025 with the title "Investigating an issue"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.