Check if Character AI is down, official outages, user-reported issues, and outages map.
Character AI is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 287 incidents since started monitoring Character AI status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Character AI outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
07:54 AM PDT
|
Major
We are currently investigating this issue.
|
about 4 hours |
|
Oct 17, 2025
06:16 AM PDT
|
Major
We are currently investigating this issue.
|
about 3 hours |
|
Oct 12, 2025
12:49 PM PDT
|
Major
We are currently investigating this issue.
|
37 minutes |
|
Oct 11, 2025
06:59 PM PDT
|
Major
We are currently investigating this issue.
|
about 2 hours |
|
Oct 11, 2025
06:06 PM PDT
|
Major
We are currently investigating this issue.
|
25 minutes |
|
Oct 11, 2025
05:00 PM PDT
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Oct 11, 2025
03:51 AM PDT
|
Major
We are currently investigating this issue.
|
about 2 hours |
|
Oct 11, 2025
03:49 AM PDT
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Oct 11, 2025
03:36 AM PDT
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Oct 11, 2025
03:36 AM PDT
|
Major
We are currently investigating this issue.
|
about 1 hour |
See what users are saying about Character AI issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Won't show my display name for my characters.
Whenever using a bot, the bot won’t recognize the persona I am using. It will use my default username, even with good WiFi and clearing cache.
Personas are not properly working.
Greetings after the first message isnt sending and it is slow if it is sending..
Subs are gone again and replies are slow.
Introductions aren't loading, no response from bots etc etc.
Taylor - Why is everything so slow on the app? Why is there always something wrong with this app?.
Chats won’t load or messages won’t come through.
Taylor - Taylor- Why is it only showing like the least popular characters with the least amount of interactions?.
Multy - all the ai's cant send messages and i cant either and it says that every Ai has 0 interactions.
toast - While the website will load and I can go into different chats, the bots won’t send messages, stuck on loading.
Walter - Slow character interactions..
Keeps repeating messages that I swiped past when I try to get new responses..
Slow character interactions.
Character not responding.
Character not responding.
Character not responding.
Slow character interactions.
Character not responding.
Character not responding.
Can load characters anywhere except with the characters i chat with and it’s showing “sorry,something went wrong”.
Taylor - My home page isn’t loading..
Character not responding.
Roxvard - My home page isn't loading.
Character not responding.
AI character sync error.
Character not responding.
Character not responding.
Unexpected character behavior.
Slow character interactions.
| Component | Status |
|---|---|
| Auth0 User Authentication | OK |
| Character.AI | OK |
Character AI is a platform that creates interactive AI characters, using Auth0 for secure user authentication.
Monitoring Character AI since April 2024
Tracking 2 Character AI services and regions
262 incidents in 2025
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on October 20, 2025 with the title "Investigating an issue"
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.