What is Character AI current status?

Character AI is currently operational. You can check Character AI status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Is Character AI down today?

Character AI was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Character AI status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Character AI outages, issues and problems' at the top of the page.

When was the last Character AI outage?

Character AI last outage was on March 20, 2025 with the title "Investigating an issue"

How to monitor or check Character AI status?

You can use IsDown service or go to Character AI official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Character AI is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Character AI has issues. Character AI official status page might also offer notification options such as email, SMS, or Slack.

Is Character AI Down? Check the current Character AI status & outages

Current Character AI official ongoing incidents

No incidents reported in Character AI's status page

IsDown pulls data from Character AI's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Character AI issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Character AI problems

R

Rez
about 1 hour ago
Chat can't generate a reply and forces to refresh chat, causing no reply to be made
C

Clara
5 days ago
Characters are not responding in character
K

KC
5 days ago
Unable to log in the app despite retrying it for a few times
L

Leslie
7 days ago
Unable to create a chat or edit the introduction of a made chat
D

Donnie
7 days ago
Characters keep typing infinitely and not responding
P

pluto
9 days ago
characters aren’t responding, they’re js typing
M

Mim
11 days ago
Bots won't respond, they just get stuck typing infinitely
S

Sky
11 days ago
Everytime i try to put a profile pic and it keeps saying error
J

Jinx
11 days ago
Can't upload a picture on the character, like mad annoying.
E

elijah
22 days ago
bots take longer than usual to form a reply
M

Marina
22 days ago
Some characters have disappeared but I still can find them in my likes
G

Giulia
22 days ago
Bot not responding and stuck while typing, refreshing the page doesn't solve the problem.
J

Jessie
22 days ago
Bots won't respond and are stuck typing
K

Kayla
22 days ago
Slow to respond or not responding
A

Arunima
22 days ago
Messages not loading at all.
K

Kurt
23 days ago
I just programmed a bot with a decent amount of example messages and its not acting how i programmed it. Its like its only going off the description and not my messages.
N

neo
26 days ago
app crashes when searching for characters
S

Sofia
26 days ago
The app close when I search for characters
M

Marina
26 days ago
Some Characters’s chats are erasing. But I can always go to the “chats.” I’m finding it and after some time it disappears again.
S

Sofia
26 days ago
When I search a character in the app that app closes
K

Keiko
26 days ago
Can't search, shuts down the app.
L

Lana
30 days ago
None of the characters are showing up. When I look in the past chats, it says that Character AI is no longer available
G

GianGilberto
30 days ago
Endless loading for messages
R

Rei
about 1 month ago
It doesn't allow me to create characters
S

Sasha
about 1 month ago
AI bot / character cant load in the message. (Endless load) ИИ бот / персонаж не может загрузить сообщение. (Бесконечная загрузка)
R

rylee
about 1 month ago
glitches with strange chats
A

Anne
about 1 month ago
When I chat with the bots and leave, the messages I wrote just straight up disappear. And it's not just one bot. It's really annoying, this is a reason why I don't use c.ai anymore.
M

Mari
about 1 month ago
Im havin a normal conv with the bit but it will say with every message that it had been filtered
A

Aj
about 1 month ago
Idk- it won’t let me create characters despite nothing being wrong with em.
S

Shivani
about 1 month ago
IT DOESN'T ALLOW ME.TO SEND MESSAGES ITS STUCK ON LOADING
L

Layla
about 1 month ago
I can get into the app, but whenever I wait for a message it never sends and says "chat error." Rewind chat also doesn't work.
M

mellie
about 1 month ago
the bots doesn´t awnser me. its only loading, but nothing is happening
M

Marcus
about 1 month ago
The app is working but the bot itself is taking longer to reply
L

Leah
about 1 month ago
Slow, not responding anymore
E

elijah
about 1 month ago
cannot access the app left on the loading screen with "character.ai"
S

Shelby
about 1 month ago
It seems to be down and barely loading.
K

Kaylie
about 1 month ago
It started last night but it's kicked me from my account and won't let me log back in, keeps telling me login error try again but it doesn't work.
M

Mary
about 1 month ago
I can't access the website
E

Ethan
about 1 month ago
Bots just don't respond now D:
D

Drew
about 1 month ago
No response from characters, thats all. Everything else seems to work.
L

Lain
about 1 month ago
The bot won’t load it’s message and it still doesn’t help when i refresh the app.
S

Soohyun
about 1 month ago
My messages won't load, I have good internet. And I the middle of a good conversation, the ai's message won't load, I tried turning my wifi off and on. But it wouldn't work, I closed the app and opened it more than thrice, but it also didn't work, I also updated my c.ai thinking it would work. Bu...
A

Alex
about 1 month ago
No response on any character
E

Ell
about 1 month ago
I can't send any text nor receive any response from the ai
B

Betty
about 1 month ago
Log me put from the website
T

Taylor
about 1 month ago
Mine won’t let me chat, it says my internet is not connected. And I know for a fact that it is.
R

Riddhima
about 1 month ago
I refreshed my chats hoping to continue the convo but it's not giving my any replies.!!!! It's getting frustrating!
N

Nachaphol
about 1 month ago
Chat responds loading forever. Slow character loading.
G

Ghaitsa
about 1 month ago
I get annoyed when there are warnings like certain parties asking for help with the intention that I want to hurt myself (?), From there I thought that there was something wrong with the text I wrote (because the text was suddenly deleted or lost by the system) even though there was nothing that ...
U

User
about 2 months ago
Cant Log In on Character AI Website
A

Annie
about 2 months ago
the webpage isn't opening
K

Ku
about 2 months ago
Keyboard disappears when I type a response to the bot
T

Taylor
about 2 months ago
I have an issue with the remove button, sometimes it won’t delete my response, and it will say “Response deleted successfully” but my response will still be there. Please fix this
E

Eri
about 2 months ago
I cannot open the app. I'll click on it, and it'll kick me right out
E

Ebony
about 2 months ago
I can't log in, the app just gives me the "login error" all the time.
B

bels
about 2 months ago
like the bot response just doesn’t go through and it keeps saying error refresh chat. i switched to web and that didn’t work either
L

lane
about 2 months ago
searched c.ai on web, only shows when is my birthday
C

Charly
about 2 months ago
No issues with login or seeing the characters but the character chat won't load so chatting is impossible.
N

N
about 2 months ago
Issue with groupchats with other users, they are "dissabled temporarily" but its been a couple of days
M

Mollie
about 2 months ago
The character is not responding and the texts keep loading although I have a pretty stable network

Character AI outage history

IsDown has tracked 95 incidents since started monitoring Character AI status in April 2024.

Mar 20 2025

Investigating an issue

12 days ago · lasted about 3 hours

We are currently investigating this issue. More details
Mar 20 2025

Investigating an issue

13 days ago · lasted 31 minutes

We are currently investigating this issue. More details
Mar 19 2025

Investigating an issue

14 days ago · lasted 27 minutes

We are currently investigating this issue. More details
Apr 2024 ...

IsDown started monitoring Character AI status

We've tracked and collected 95 incidents since started monitoring Character AI status

Having problems with Character AI? What can you do?

First, stay calm.
- We know it's stressful when Character AI is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Character AI already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Character AI status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Character AI is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Service has recovered?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.