Character AI status updated
Character AI is working normally
This chart shows the number of user-reported issues for Character AI service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Character AI is down. The map shows recent Character AI outages from around the world.
Top locations, last 24h:
See what users report when Character AI is down and how Character AI outages affect them.
Ally - It's taking a long time to load and then it says page is down. And it's not my wifi because I've tried different areas on different devices. I also got verified so I don't know what's happening.
shirley - the website won't load. or it does and brings me to the home page. but the moment i click on a character it won't load.
Jack - I am waiting in waiting room.
vivi - character AI experiencing issues.
Francesca - Completely inaccessible. started slowing down, logged back in again and is impossible to get back on.
Characters won't load, can't click on anything.
Literally won't even load.
Soph - STOPPED WORKING RIGHT BEFORE MY EYES😭😭😭.
Taylor - Why are there suddenly ads on this app?.
J - The website will not load altogether.
The website is inaccessible.
the responses are short and boring and repetitive and now i cant even get on the website.
Grey - Not working, i've been in the waiting line all day..
Maitreyee - I can't seem to log in and they are asking me to wait. I'm trying to pay for premium but it says that in my region I can't pay for premium right now, it's been a few hours since this started.
Not working, i've been in the waiting line all day.
In the last 90 days, Character AI had 55 incidents (52 major outages and 3 minor incidents) with a median duration of 31 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Character AI outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
Feb 26, 2026 at 11:41 PM UTC
|
5 minutes |
|
We are currently investigating this issue.
|
Feb 26, 2026 at 11:37 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Feb 26, 2026 at 11:32 PM UTC
|
5 minutes |
|
We are currently investigating this issue.
|
Feb 26, 2026 at 11:32 PM UTC
|
5 minutes |
|
We are currently investigating this issue.
|
Feb 26, 2026 at 11:25 PM UTC
|
16 minutes |
|
We are currently investigating this issue.
|
Feb 26, 2026 at 11:15 PM UTC
|
22 minutes |
|
We are currently investigating this issue.
|
Feb 26, 2026 at 11:15 PM UTC
|
22 minutes |
|
We are currently investigating this issue.
|
Feb 26, 2026 at 11:14 PM UTC
|
23 minutes |
|
We are currently investigating this issue.
|
Feb 20, 2026 at 07:27 PM UTC
|
about 3 hours |
|
We are currently investigating this issue.
|
Feb 17, 2026 at 04:35 AM UTC
|
about 1 hour |
Check if any Character AI component is down. View the current status of 2 services and regions.
| Component | Status |
|---|---|
| Auth0 User Authentication | OK |
| Character.AI | OK |
Character AI isn't down. You can check Character AI status and incident details on the top of the page. IsDown continuously monitors Character AI official status page every few minutes. In the last 24 hours, there were 8 outages reported.
Character AI is currently operational. You can check Character AI status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Character AI being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Character AI official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Character AI last outage was on February 26, 2026 with the title "Investigating an issue"
IsDown has tracked 357 Character AI incidents since April 2024. When Character AI goes down, incidents typically resolve within 87 minutes.
Check the Character AI status at the top of this page. IsDown combines official status page data with user reports to show whether Character AI is down for everyone or if the issue is on your end.
IsDown monitors 2 Character AI components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
IsDown and DownDetector help users determine if Character AI is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Character AI's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.