Outage in ChatBot

Issues with bots performance

Resolved Major
August 31, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We have reports of delays on bots services. We are currently investigating the issue
Components affected
ChatBot API ChatBot Chat widget
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/31/2023 08:38AM

This incident has been resolved.

MONITORING over 1 year ago - at 08/31/2023 07:43AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 08/31/2023 07:09AM

We have reports of delays on bots services. We are currently investigating the issue

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