Outage in ChatBot

LiveChat Integration Issues

Resolved Minor
February 27, 2024 - Started 9 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are getting reports regarding issues with LiveChat API. Chatbots integrated with LiveChat may not work correctly. The issue is being investigated. For more information, please visit: https://status.livechat.com/incidents/435sdpp9sky0
Components affected
ChatBot Integrations
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/27/2024 07:25PM

This incident has been resolved.

MONITORING 9 months ago - at 02/27/2024 06:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 02/27/2024 04:42PM

We are getting reports regarding issues with LiveChat API. Chatbots integrated with LiveChat may not work correctly. The issue is being investigated.

For more information, please visit: https://status.livechat.com/incidents/435sdpp9sky0

Latest ChatBot outages

Agent app issue - 4 months ago
Issues with bots performance - about 1 year ago
LiveChat integration issues - over 1 year ago

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