Outage in ChatBot

LiveChat Integration Issues

Resolved Minor
May 01, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

Need to monitor ChatBot outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ChatBot, and never miss an outage again.
Start Free Trial

Outage Details

We are receiving reports regarding issues with the LiveChat API. Chatbots integrated with LiveChat may not have worked correctly. The LiveChat team has implemented the fix and is monitoring the results. For more information and live status updates, please visit: https://status.livechat.com/incidents/zmf99q8bmdkh
Components affected
ChatBot Integrations
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/01/2024 05:08PM

This incident has been resolved.

MONITORING 7 months ago - at 05/01/2024 04:31PM

We are receiving reports regarding issues with the LiveChat API. Chatbots integrated with LiveChat may not have worked correctly. The LiveChat team has implemented the fix and is monitoring the results.

For more information and live status updates, please visit: https://status.livechat.com/incidents/zmf99q8bmdkh

Latest ChatBot outages

Agent app issue - 4 months ago
Issues with bots performance - about 1 year ago
LiveChat integration issues - over 1 year ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime