Check if Cigo is down, official outages, user-reported issues, and outages map.
Cigo is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Cigo status data.
IsDown has tracked 23 incidents since started monitoring Cigo status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 15, 2025
02:12 PM EDT
|
Major
We recently experienced unexpected issues with SSL certification that disrupted database connecti...
|
about 3 hours |
Jul 18, 2025
12:28 PM EDT
|
Major
Our web application is currently unavailable. We’re actively investigating the cause of the outag...
|
about 3 hours |
Jun 23, 2025
04:08 PM EDT
|
Major
We are currently investigating an issue related to an ongoing system update that is impacting pla...
|
about 6 hours |
Mar 18, 2025
08:44 PM EDT
|
Minor
We want to inform you that we recently experienced network degradation affecting our services due...
|
about 3 hours |
Jul 30, 2024
08:24 AM EDT
|
Minor
We are currently experiencing issues accessing our services due to an outage reported by Microsof...
|
about 9 hours |
May 30, 2024
10:18 AM EDT
|
Major
We are currently investigating an emerging issue with our SMS and Email notifications service. Ou...
|
about 1 hour |
May 17, 2024
10:35 AM EDT
|
Major
We are currently experiencing an outage with our SMS service that began last night. Our team is a...
|
about 1 hour |
May 07, 2024
10:13 AM EDT
|
Minor
As of 8:55 AM EDT today, we are experiencing an unplanned outage affecting our homepage (https://...
|
about 7 hours |
Jan 21, 2024
01:40 AM EST
|
Major
We are currently experiencing extended database downtimes stemming from Microsoft Azure's databas...
|
about 7 hours |
Nov 22, 2023
03:14 PM EST
|
Major
We are investigating the cause of the intermittent platform availability issue. We will post an u...
|
about 2 hours |
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Component | Status |
---|---|
Dashboard and Planner | OK |
Public API | OK |
Operator API | OK |
iOS | OK |
Android | OK |
Routing and Itinerary Optimization | OK |
Maps | OK |
Notifications | OK |
Outbound Email Service | OK |
Outbound SMS Service | OK |
Cigo is a logistics platform that optimizes routing and itineraries, featuring tools for maps, notifications, SMS, email services, and APIs for integration, accessible via iOS and Android apps.
Monitoring Cigo since December 2021
Tracking 10 Cigo services and regions
4 incidents in 2025
Cigo isn't down. You can check Cigo status and incident details on the top of the page. IsDown continuously monitors Cigo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Cigo is currently operational. You can check Cigo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Cigo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Cigo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Cigo last outage was on September 15, 2025 with the title "SSL Certification Issue Affecting Import Tool and Confirmation Module Notifications"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cigo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Cigo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Cigo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Cigo with maximum flexibility
IsDown monitors Cigo for major outages. A major outage is when Cigo experiences a critical issue that severely affects one or more services/regions. When Cigo marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Cigo status page for minor outages. A minor outage is when Cigo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Cigo status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Cigo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Cigo and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Cigo and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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