Outage in CleverTap
We are experiencing downtime on our Europe SDK endpoint
Resolved MajorIncident Report
We are currently investigating an issue that is causing outage on our Europe SDK Endpoint.
Please note that our SDK has a built-in retry mechanism and the traffic will come back to normal when the issue is resolved.
We will provide further updates in 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 03/01/2023 04:57AM
This incident has been resolved and SDK ingestion has resumed to normal.
MONITORING
over 2 years ago - at 03/01/2023 04:44AM
We have deployed the changes which resolved the issue with our Europe sdk endpoint. The ingestion is coming back to normal and we are currently monitoring the system.
We will observe this for some time before closing the incident.
INVESTIGATING
over 2 years ago - at 03/01/2023 04:08AM
We are currently investigating an issue that is causing outage on our Europe SDK Endpoint.
Please note that our SDK has a built-in retry mechanism and the traffic will come back to normal when the issue is resolved.
We will provide further updates in 30 minutes.
Latest CleverTap outages
Partial Outage on EU region - 11 days ago
Outage on EU region - 5 months ago
Partial Outage on SG region - 6 months ago
Partial outage on EU region - 10 months ago
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