Outage in Cloudways

Intermittent slowness on the platform

Resolved Minor
August 23, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing intermittent slowness on our platform affecting API operations for a very small number of customers. Our Engineering team is treating this as a top priority and working to resolve the issue swiftly. We will continue to provide updates on our progress. We apologize for any inconvenience and appreciate your patience.
Components affected
Cloudways Cloud Platform Console
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/23/2024 01:35PM

This incident has been resolved.

MONITORING about 1 year ago - at 08/23/2024 09:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 08/23/2024 09:24AM

We are currently experiencing intermittent slowness on our platform affecting API operations for a very small number of customers. Our Engineering team is treating this as a top priority and working to resolve the issue swiftly. We will continue to provide updates on our progress. We apologize for any inconvenience and appreciate your patience.

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