Outage in CommCare HQ

Users are unable to export project report data to excel on india.commcarehq.org

Resolved Minor
March 27, 2023 - Started over 1 year ago - Lasted 20 minutes
Official incident page

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Outage Details

Dear users, We are facing an issue on india.commcarehq.org, where users are unable to download project reports via the Export to Excel tool. Our developers are actively working on implementing a solution and we will provide an update in the next 15 minutes regarding the status of the service. We apologise for any inconvenience this may be causing to you and your team.
Components affected
CommCare HQ Report Builder
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/27/2023 12:30PM

Dear users,

Our developers have implemented the solution and users are now able to download project reports via the Export to Excel tool on india.commcarehq.org.

Thank you for your patience as we worked on resolving this issue.

IDENTIFIED over 1 year ago - at 03/27/2023 12:18PM

Dear users,

We are facing an issue on india.commcarehq.org, where users are unable to download project reports via the Export to Excel tool. Our developers are actively working on implementing a solution and we will provide an update in the next 15 minutes regarding the status of the service.

We apologise for any inconvenience this may be causing to you and your team.

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