Outage in CommCare HQ

Degraded performance with Data Forwarding on www.commcarehq.org

Resolved Minor
August 14, 2024 - Started 4 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Dear users, We've identified an issue where you may experience a delay with data forwarding on www.commcarehq.org. We sincerely apologise for any inconvenience this may cause you and your team. Rest assured, our developers are working on resolving this issue with the highest priority. Thank you for your patience and understanding.
Components affected
CommCare HQ Data Forwarding
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/14/2024 08:24PM

Dear users,

Thank you for your patience. The delays with data forwarding have been resolved and records are being forwarded within an expected amount of time.

If you are still experiencing a delay of longer than 30 minutes, please send a new ticket to support@dimagi.com.

Thank you for your understanding.

MONITORING 4 months ago - at 08/14/2024 10:53AM

Dear users,

We've identified an issue where you may experience a delay with data forwarding on www.commcarehq.org. We sincerely apologise for any inconvenience this may cause you and your team. Rest assured, our developers are working on resolving this issue with the highest priority.

Thank you for your patience and understanding.

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