Outage on www.commcarehq.org

Dear Users,

The issue has been successfully resolved, and CommCare HQ is now fully operational. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Dear Users,

We are still observing some errors and our team is actively working to resolve them. While the platform is accessible, you may encounter intermittent issues when using certain features. We appreciate your patience as we work towards a full resolution.

Thank you for your understanding!

Dear Users,

Our engineering team has made some necessary changes to resolve this issue and this has resulted in a significant improvement as the platform is now accessible. We are monitoring the fix implemented and will update once this is resolved completely.

Thank you for your patience and understanding with our team!

Dear Users,
Our engineering team has made progress in addressing the issue, and we've observed some improvement. However, the issue is not yet fully resolved. We’re continuing to work on it and will share further updates as soon as we have more information.

Dear Users,
Our engineering team has identified a potential cause and is actively working on mitigating the issue. We’ll keep you updated as soon as we receive further insights or progress.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Dear Users,
CommCare HQ is currently experiencing issues where CommCare is not accessible. Our engineering team is addressing this as our highest priority. Thank you for your patience. We will update this message in 15 minutes.