Outage in CommCare HQ

Outage on www.commcarehq.org

Resolved Major
March 28, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Users, CommCare HQ is currently experiencing issues where CommCare is not accessible. Our engineering team is addressing this as our highest priority. Thank you for your patience. We will update this message in 15 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/28/2025 11:37AM

Dear User,

Our tech team has tested the fix, and after monitoring, we have confirmed that the outage on www.commcarehq.org is now completely resolved.

Please feel free to reach out to us at support@dimagi.com if you encounter any further issues.

Thank you for your patience and understanding!

MONITORING about 1 month ago - at 03/28/2025 11:04AM

Dear User,

We’ve implemented a fix. Our team is actively monitoring the system's performance and will provide an update once the issue is fully resolved.

Thank you for your patience!

INVESTIGATING about 1 month ago - at 03/28/2025 10:55AM

Dear Users,
CommCare HQ is currently experiencing issues where CommCare is not accessible. Our engineering team is addressing this as our highest priority. Thank you for your patience. We will update this message in 15 minutes.

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