Outage in Cornerstone
EU (FRA) Swimlane – Learner Home Latency
Resolved MinorIncident Report
Summary AI Generated
The EU (FRA) swimlane experienced latency issues affecting Learner Home and other application pages for approximately 4.6 hours. Clients with portals hosted in this swimlane faced delays when accessing these areas. The issue was resolved after engineering intervention, followed by a monitoring period to confirm stability.
The EU (FRA) swimlane is currently experiencing latency issues affecting Learner Home. Clients with portals hosted in this swimlane may experience delays when accessing Learner Home and certain pages within the application.
This issue is our top priority, and our Engineering teams are actively working to identify the root cause and restore normal performance as soon as possible.
We will continue to monitor the situation and provide additional updates as they become available. Please check back periodically for the latest information.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 10/01/2026 06:16PM
After a period of monitoring and no reoccurence, this is resolved.
MONITORING
13 days ago - at 10/01/2026 04:38PM
The latency issue with the EU (FRA) swimlane has been resolved. The Learner Home and other pages within the application should now be accessible. We are currently monitoring the environments to ensure continued stability.
INVESTIGATING
13 days ago - at 10/01/2026 03:40PM
We are continuing to investigate this issue. Thank you for your continued patience.
INVESTIGATING
13 days ago - at 10/01/2026 01:47PM
The EU (FRA) swimlane is currently experiencing latency issues affecting Learner Home. Clients with portals hosted in this swimlane may experience delays when accessing Learner Home and certain pages within the application.
This issue is our top priority, and our Engineering teams are actively working to identify the root cause and restore normal performance as soon as possible.
We will continue to monitor the situation and provide additional updates as they become available. Please check back periodically for the latest information.
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