Outage in Coveo Cloud V2

[US] Slack and ServiceNow Source configuration issues

Resolved Minor
July 13, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We've identified an issue affecting source configurations for Slack and ServiceNow in the US region. Attempting to configure these source types will not work at this time. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal
Components affected
Coveo Cloud V2 Platform - Administration Console
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/13/2023 03:56PM

This incident has been resolved and the service has been fully operational since the last update.

MONITORING about 2 years ago - at 07/13/2023 03:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 07/13/2023 03:14PM

We've identified an issue affecting source configurations for Slack and ServiceNow in the US region. Attempting to configure these source types will not work at this time. Our team is investigating and will post regular updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

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