Outage in Coveo Cloud V2
[Europe] Reduced Performance for Commerce Queries
Resolved MinorIncident Report
We are currently experiencing reduced performance for Commerce queries in the EU region. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/18/2025 11:44AM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/18/2025 10:40AM
The issue has been fixed and we are actively monitoring this service. Thank you for your patience.
If you need help or to get in touch with us, please visit our Help Portal
IDENTIFIED
about 2 months ago - at 09/18/2025 10:17AM
We’ve identified the root cause and our team is working towards resolution.
If you need help or to get in touch with us, please visit our Help Portal
INVESTIGATING
about 2 months ago - at 09/18/2025 09:48AM
We are currently experiencing reduced performance for Commerce queries in the EU region. Our team is investigating and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Latest Coveo Cloud V2 outages
[All Regions] Infrastructure provider issue - 15 days ago
[All Regions] Crawling Issues - 27 days ago
[EU] Coveo Experimentation Hub Issues - 28 days ago
[All Regions] Search Issues - 28 days ago
Indexing Pipeline Issues - about 1 month ago
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