Outage in Coveo Cloud V2

[All Regions] SearchAPI issues

Resolved Major
October 02, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We've identified an issue affecting the SearchAPI service, preventing Search Tokens creation in some specific scenarios. Queries aren't impacted. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/02/2023 10:11PM

The service is still fully operational since the last update.

Please report any issues through our Help Portal.

IDENTIFIED about 1 year ago - at 10/02/2023 09:33PM

We've identified an issue affecting the SearchAPI service, preventing Search Tokens creation in some specific scenarios. Queries aren't impacted. Our team is investigating and will post regular updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

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