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After montoring the system for several hours we consider this incident as resolved.
Your CrossEngage team
A fix has been implemented and we are consuming data queues. Message dispatching resumed and we are currently processing previously scheduled dispatches.
We will keep monitoring for the next hours.
Your CrossEngage Team.
The issue has been identified and a fix is being implemented.
Our engineers are currently working on this. We will publish an update as soon as campaign execution resumes.
Please accept our apologies for the inconvenience this causes and please do reach out if you have any further queries.
We are currently experiencing degraded platform performance connected to segmentation.
In order to implement measures to solve it we have paused message dispatching.
Our engineers are currently working on this. We will publish an update as soon as campaign execution resumes.
Please accept our apologies for the inconvenience this causes and please do reach out if you have any further queries.
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