Outage in CrossEngage
Data Processing Delay
Resolved Minor
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Outage Details
Components affected
CrossEngage Segmentation CrossEngage Audience campaign dispatch CrossEngage Realtime campaign dispatch CrossEngage Stories DispatchLatest Updates ( sorted recent to last )
After montoring the system we consider this incident as resolved.
Your CrossEngage team
A fix has been implemented and we are consuming data queues. Message dispatching resumed and we are currently processing previously scheduled dispatches.
We will keep monitoring for the next hours.
Your CrossEngage Team.
We are currently experiencing degraded platform performance connected to segmentation.
In order to implement measures to solve it we have paused message dispatching.
Our engineers are currently working on this. We will publish an update as soon as campaign execution resumes.
Please accept our apologies for the inconvenience this causes and please do reach out if you have any further queries.
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