Minor
April 14, 2026
April 2026: Forte Checkout - Degraded Performance
Detected
Apr 14, 2026 11:16 AM EDT
·
Resolved
Apr 14, 2026 2:25 PM EDT
·
Duration
about 3 hours
CSG Forte experienced degraded performance issues with their Forte Checkout product that prevented merchants from processing transactions for 3.2 hours. The service recommended merchants use an alternate payment platform (Dex) during the outage. The underlying issues were identified and resolved, with teams continuing to monitor the environment for stability.