Outage in Customer.io
Issues with Parcel code editor and 'Design Studio' interface
Resolved MinorIncident Report
Some backend API calls are failing, the Engineers have identified the issue and are working on a fix.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 03/17/2025 10:40PM
The engineers have deployed a fix in all regions, the Parcel code editor and the 'Design Studio' should now all be fully operational.
IDENTIFIED
10 months ago - at 03/17/2025 10:06PM
Some backend API calls are failing, the Engineers have identified the issue and are working on a fix.
Latest Customer.io outages
Customers may be impacted by data delays - about 1 month ago
Some customers are experiencing issues with saving their content - about 1 month ago
Intermittent issues loading the in-app message editor. - about 1 month ago
Customers may be impacted by data delays - about 1 month ago
Trouble loading User Interface in some workspace - about 2 months ago
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