Outage in Customer.io

Account Creation Faulty

Resolved Minor
April 03, 2025 - Started about 21 hours ago - Lasted 43 minutes
Official incident page

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Outage Details

The account creation process for Customer.io is experiencing some issues preventing the accounts from being created. The team is investigating the issue.
Components affected
Customer.io Management Interface
Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 04/03/2025 08:44PM

The incident has been resolved.

IDENTIFIED about 21 hours ago - at 04/03/2025 08:01PM

The account creation process for Customer.io is experiencing some issues preventing the accounts from being created. The team is investigating the issue.

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