Outage in Customer.io

Account Creation Process Faulty

Resolved Minor
April 04, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

The account creation process for Customer.io is experiencing some issues, preventing the accounts from being created. The team is investigating the issue.
Components affected
Customer.io Management Interface
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/04/2025 10:21PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 04/04/2025 09:38PM

The account creation process for Customer.io is experiencing some issues, preventing the accounts from being created. The team is investigating the issue.

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