Outage in Customer.io
Transactional API delays
Resolved Minor
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Outage Details
We're currently investigating an issue that is causing delays between Transactional API requests being received and messages being sent.
Components affected
Customer.io Message SendingLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/07/2025 08:48PM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/07/2025 08:38PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 04/07/2025 08:13PM
We're currently investigating an issue that is causing delays between Transactional API requests being received and messages being sent.
Latest Customer.io outages
Delays in sending and UI experience - 3 days ago
Issues with Design Studio - EU Region - 9 days ago
API Requests Failing - about 1 month ago
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