Outage in Customer.io

Customer.io UI and API issues

Resolved Minor
August 19, 2025 - Started 20 days ago - Lasted 21 minutes
Official incident page

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Outage Details

The Customer.io UI was failing to load, and API requests were failing for certain customers. Engineers have implemented a fix and are monitoring the situation.
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 08/18/2025 10:27PM

The issue has been resolved.

MONITORING 20 days ago - at 08/18/2025 10:06PM

The Customer.io UI was failing to load, and API requests were failing for certain customers. Engineers have implemented a fix and are monitoring the situation.

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