Outage in Cybersource
Barclays Merchant Services Disruption
Resolved MinorIncident Report
We have identified an issue affecting Barclays Merchant Services transaction processing over a specific network which has now been mitigated. We are monitoring closely to ensure the issue is resolved.
Impact: Users may have intermittently experienced payment processing latency or errors.
Reported Start Time: 16:56 GMT on 10 April 2025
Next Update: As current status changes
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20475435
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/11/2025 02:18PM
The issue affecting Barclays Merchant services has now been fully resolved.
Reported Start Time: 16:56 GMT on 10 April 2025
Reported End Time: 16:59 GMT on 10 April 2025
Impact: Customers are now able to use Barclays Merchant services as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20475435
MONITORING
12 months ago - at 04/10/2025 07:43PM
We have identified an issue affecting Barclays Merchant Services transaction processing over a specific network which has now been mitigated. We are monitoring closely to ensure the issue is resolved.
Impact: Users may have intermittently experienced payment processing latency or errors.
Reported Start Time: 16:56 GMT on 10 April 2025
Next Update: As current status changes
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC20475435
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