Outage in Cybersource
Worldpay Service Disruption
Resolved MajorIncident Report
Summary AI Generated
**Worldpay Service Disruption – INC26672537** On August 8, 2026, Cybersource identified a major issue affecting Worldpay transaction processing via the Worldpay VAP component, with users potentially experiencing payment processing errors. The incident lasted approximately 2.4 hours before investigation concluded. Upon resolution, no Cybersource client impact was confirmed.
Cybersource is aware of an issue that is currently affecting Worldpay transaction processing.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: 03 August 2026, 21:14 GMT
Next Update: As status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC26672537
Components affected
Cybersource Worldpay VAPTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/08/2026 09:13PM
After further investigation, No Cybersource client impact was confirmed.
Next Update: No further updates.
Cybersource Support Center
Incident #: INC26672537
INVESTIGATING
9 days ago - at 08/08/2026 06:53PM
Cybersource is aware of an issue that is currently affecting Worldpay transaction processing.
We are investigating the cause and working urgently to resolve the issue.
Impact: Users may experience payment processing error messages.
Reported Start Time: 03 August 2026, 21:14 GMT
Next Update: As status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC26672537
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