Outage in Cybersource
Business Center Reports Delay
Resolved MinorIncident Report
Summary AI Generated
Cybersource's Business Center reporting experienced a delay affecting August 11 reports, beginning at 04:28 GMT on August 12, 2026. The incident lasted approximately 5.2 hours before being fully resolved at 00:17 GMT on August 13, restoring normal report generation for all customers. Cybersource is conducting an internal review to prevent future recurrences.
Business Center reporting for August 11 is delayed due to an identified issue.
Impact: Business Center reports for 11-Aug will be delayed.
Reported Start Time: 04:28 GMT 12 August 2026
Reported End Time: To be determined
Next Update: As status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC26710962
Components affected
Cybersource Reports - Business CenterTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/13/2026 12:35AM
The issue affecting Business Center reporting has now been fully resolved.
Cybersource is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 04:28 GMT 12 August 2026
Reported End Time: 00:17 GMT 13 August 2026
Impact: Customers are now able to generate the Business Center reports as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC26710962
MONITORING
5 days ago - at 08/12/2026 07:27PM
Business Center reporting for August 11 is delayed due to an identified issue.
Impact: Business Center reports for 11-Aug will be delayed.
Reported Start Time: 04:28 GMT 12 August 2026
Reported End Time: To be determined
Next Update: As status changes.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC26710962
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