Outage in DALENYS

INCIDENT SANDBOX P2 | Sandbox indisponible / Unavailable sandbox

Resolved Major
October 23, 2023 - Started about 1 year ago - Lasted 32 minutes
Official incident page

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Outage Details

SRM-5146 - Début / Start : 23/10/2023 14h10 CEST - Fin / End : En cours / Ongoing - Catégorie / Category : Sandbox - Processing - Responsabilité / Responsibility : Payplug - Priorité / Priority : P2 L'environnement de sandbox est dégradé Certains paiements finissent en erreur 5001 Le dashboard est indisponible L'incident est en cours d'analyse ==============ENGLISH VERSION============== Sandbox environment is degraded Some payments end up with 5001 error Dashboard is unavailable An investigation is in progress
Components affected
DALENYS API DALENYS Dashboard DALENYS Extranet
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/23/2023 04:09PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 10/23/2023 04:03PM

SRM-5146
- Début / Start : 23/10/2023 14h10 CEST
- Fin / End : 23/10/2023 18h00 CEST
- Catégorie / Category : Sandbox - Processing
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P3

L'environnement de sandbox est de nouveau disponible
Les paiements n'étaient pas affecté, seul la consultation était non disponible

==============ENGLISH VERSION==============

Sandbox environment is once again available
Payments were not affected, only dashboard display was unavailable

IDENTIFIED about 1 year ago - at 10/23/2023 03:58PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 10/23/2023 03:54PM

SRM-5146
- Début / Start : 23/10/2023 14h10 CEST
- Fin / End : En cours / Ongoing
- Catégorie / Category : Sandbox - Processing
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

L'environnement de sandbox est dégradé
Certains paiements finissent en erreur 5001
Le dashboard est indisponible
L'incident est en cours d'analyse

==============ENGLISH VERSION==============

Sandbox environment is degraded
Some payments end up with 5001 error
Dashboard is unavailable
An investigation is in progress

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