Outage in Deskpro

Delays in email processing

Resolved Minor
April 12, 2023 - Started about 2 years ago - Lasted about 21 hours
Official incident page

Need to monitor Deskpro outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Deskpro, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of some customers experiencing delays with email processing. We are investigating.
Components affected
Deskpro Incoming Email
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/13/2023 11:52AM

This incident has been resolved.

MONITORING about 2 years ago - at 04/12/2023 04:27PM

The backlog has been fully processed and new messages are now processing normally in real time.

INVESTIGATING about 2 years ago - at 04/12/2023 03:00PM

We are aware of some customers experiencing delays with email processing. We are investigating.

Latest Deskpro outages

Outbound Email Delays - about 2 months ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook