Outage in Dialpad

Deliverability failures for outbound faxes

Resolved Minor
June 17, 2024 - Started 3 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are investigating an issue with delivery failures and errors when sending faxes through HelloFax
Components affected
Dialpad Integrations
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 06/18/2024 01:15AM

This incident appears to have been resolved as of June 17th, 05:06 PM PST.

MONITORING 3 months ago - at 06/18/2024 12:30AM

A fix has been implemented and outbound faxes are being delivered successfully

IDENTIFIED 3 months ago - at 06/17/2024 07:42PM

We have identified the issue that is causing outbound faxing errors and we are working to implement a fix as quickly as possible.

INVESTIGATING 3 months ago - at 06/17/2024 05:41PM

We are investigating an issue with delivery failures and errors when sending faxes through HelloFax

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