Outage in Dialpad

Some customers may be experiencing issues with AI Transcripts

Resolved Minor

March 19, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

Dialpad Voice Intelligence

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/19/2025 09:27PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 03/19/2025 08:24PM

We are currently investigating this issue.

Latest Dialpad outages

Some customers may be experiencing degraded performance with Omnichannel and IVR applications - 2 days ago

Some customers may be experiencing a delay with Live Analytics Dashboards - 5 days ago

Issues answering calls on Google Chrome and MS Edge using the external notification - 18 days ago

Some customers in Australia and New Zealand may be experiencing issues with calls or meetings - 19 days ago

Some customers may be experiencing issues with contact center on-duty status - 19 days ago

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