Outage in Dixa

Degraded performance

Resolved Minor
November 06, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We have received reports of instability in the platform. We are investigating the issue. Updates will follow
Components affected
Dixa Agent Interface

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/06/2023 01:28PM

All known issues to this incident have been resolved. We thank you for your patience and cooperation.

Post-mortem about this incident will be posted within 5 business days.

MONITORING almost 2 years ago - at 11/06/2023 11:31AM

We just had the same incident occur again.

We will continue to monitor the results.

Next update at 14:30 CET

MONITORING almost 2 years ago - at 11/06/2023 09:53AM

We are happy to inform, that our teams have deployed a fix for the issue. We are seeing significant improvements in the stability. We will continue to monitor the results.

Next update at 13:00 CET

INVESTIGATING almost 2 years ago - at 11/06/2023 09:41AM

We have received reports of instability in the platform. We are investigating the issue.

Next update at 11:10 CET

INVESTIGATING almost 2 years ago - at 11/06/2023 09:33AM

We have received reports of instability in the platform. We are investigating the issue. Updates will follow

Latest Dixa outages

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Degraded performance for Analytics and Real-time Dashboard - about 2 months ago

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