Outage in Dixa
Some articles not loading on Dixa Knowledge
Resolved MinorIncident Report
We've noticed that some of the articles are not loading on Dixa Knowledge base. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/08/2025 09:22AM
The issue has been resolved.
MONITORING
10 months ago - at 07/08/2025 08:58AM
The fix has been implemented and the articles are loading as expected.
IDENTIFIED
10 months ago - at 07/08/2025 08:54AM
The issue has been identified and we are working on implementing the fix.
INVESTIGATING
10 months ago - at 07/08/2025 08:41AM
We've noticed that some of the articles are not loading on Dixa Knowledge base. We are investigating the issue.
Latest Dixa outages
Partial outage of Agent Interface connections - 23 days ago
Degraded performance: AiCoPilot: Smart replies - about 1 month ago
Degraded performance - about 2 months ago
Degraded performance - about 2 months ago
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