Outage in Dixa

Some articles not loading on Dixa Knowledge

Resolved Minor
July 08, 2025 - Started 24 days ago - Lasted 42 minutes
Official incident page

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Outage Details

We've noticed that some of the articles are not loading on Dixa Knowledge base. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 07/08/2025 09:22AM

The issue has been resolved.

MONITORING 24 days ago - at 07/08/2025 08:58AM

The fix has been implemented and the articles are loading as expected.

IDENTIFIED 24 days ago - at 07/08/2025 08:54AM

The issue has been identified and we are working on implementing the fix.

INVESTIGATING 24 days ago - at 07/08/2025 08:41AM

We've noticed that some of the articles are not loading on Dixa Knowledge base. We are investigating the issue.

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