Outage in Dixa
Some articles not loading on Dixa Knowledge
Resolved MinorIncident Report
We've noticed that some of the articles are not loading on Dixa Knowledge base. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/08/2025 09:22AM
The issue has been resolved.
MONITORING
3 months ago - at 07/08/2025 08:58AM
The fix has been implemented and the articles are loading as expected.
IDENTIFIED
3 months ago - at 07/08/2025 08:54AM
The issue has been identified and we are working on implementing the fix.
INVESTIGATING
3 months ago - at 07/08/2025 08:41AM
We've noticed that some of the articles are not loading on Dixa Knowledge base. We are investigating the issue.
Latest Dixa outages
Degraded performance - 2 days ago
Degraded performance - Translations not working - 2 days ago
Degraded performance for Analytics and Real-time Dashboard - about 1 month ago
Mim Data Source Sync Failures - about 2 months ago
TrustPilot conversations not offered - about 2 months ago
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