Mim Data Source Sync Failures

The incident has been fully resolved, and all services are operating normally. We sincerely apologize for the disruption and any impact this may have had on your operations. We appreciate your patience during this time.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing issues with new Mim synchronizations to data sources. While all previously synchronized data remains accessible and functional, new sync operations are failing to complete successfully.

IMPACT:
New Mim sync operations created since August 22 are failing
Existing synchronized data continues to work normally
Automatic syncs are not updating with new content
Manual re-sync operations may disrupt existing working connections

STATUS:
Our engineering team is actively investigating the root cause of this issue. We strongly advise against initiating manual re-syncs at this time, as this may interrupt existing functional data connections.