Outage in Dixa
Degraded performance - Translations not working
Resolved MajorIncident Report
We are experiencing some difficulties with translations for AI Co-pilot. We are investigating the matter.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/14/2025 12:41PM
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
Post mortem about this incident will be posted within 5 business days.
MONITORING
2 days ago - at 10/14/2025 10:54AM
A new fix has been deployed and we're seeing improvements. Please refresh the website and it should be back to normal. We're monitoring the progress
IDENTIFIED
2 days ago - at 10/14/2025 10:25AM
We're still experiencing instabilities relating to AI Co-pilot features and we're working on a fix for it
IDENTIFIED
2 days ago - at 10/14/2025 08:37AM
Our teams has now identified the issue and have deployed a fix. We're seeing progress and are monitoring.
INVESTIGATING
2 days ago - at 10/14/2025 08:24AM
We are experiencing some difficulties with translations for AI Co-pilot. We are investigating the matter.
Latest Dixa outages
Degraded performance - 2 days ago
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Mim Data Source Sync Failures - about 2 months ago
TrustPilot conversations not offered - about 2 months ago
AI Voice transcript not working - 2 months ago
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