Outage in Dixa

Degraded performance - Translations not working

Resolved Major
October 14, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing some difficulties with translations for AI Co-pilot. We are investigating the matter.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/14/2025 12:41PM

All known issues to this incident have been resolved. We thank you for your patience and cooperation.

Post mortem about this incident will be posted within 5 business days.

MONITORING about 2 months ago - at 10/14/2025 10:54AM

A new fix has been deployed and we're seeing improvements. Please refresh the website and it should be back to normal. We're monitoring the progress

IDENTIFIED about 2 months ago - at 10/14/2025 10:25AM

We're still experiencing instabilities relating to AI Co-pilot features and we're working on a fix for it

IDENTIFIED about 2 months ago - at 10/14/2025 08:37AM

Our teams has now identified the issue and have deployed a fix. We're seeing progress and are monitoring.

INVESTIGATING about 2 months ago - at 10/14/2025 08:24AM

We are experiencing some difficulties with translations for AI Co-pilot. We are investigating the matter.

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