Outage in Dixa
Degraded performance - Contact Search in Outbound Calling
Resolved MinorIncident Report
We are experiencing some difficulties with searching for contacts when making outbound calls. We are investigating the matter. In the short term, we recommend pasting phone numbers in directly.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/06/2026 03:40PM
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
MONITORING
about 1 month ago - at 01/06/2026 03:35PM
We are happy to inform, that our teams have deployed a fix for the issue. We will continue to monitor the results.
IDENTIFIED
about 1 month ago - at 01/06/2026 03:32PM
Our teams has now identified the issue. We are working on a fix, that will resolve the issue.
INVESTIGATING
about 1 month ago - at 01/06/2026 03:24PM
We are experiencing some difficulties with searching for contacts when making outbound calls. We are investigating the matter. In the short term, we recommend pasting phone numbers in directly.
Latest Dixa outages
Degraded performance - AI Voice transcript - 10 days ago
Degraded performance - AI voice transcriptions and delayed webhook events - about 2 months ago
Issues with loading Co-pilot features - about 2 months ago
Degraded performance - 3 months ago
Degraded performance - telephony services - 4 months ago
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