Outage in Dixa
Degraded performance - Contact Search in Outbound Calling
Resolved MinorIncident Report
We are experiencing some difficulties with searching for contacts when making outbound calls. We are investigating the matter. In the short term, we recommend pasting phone numbers in directly.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 01/06/2026 03:40PM
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
MONITORING
4 days ago - at 01/06/2026 03:35PM
We are happy to inform, that our teams have deployed a fix for the issue. We will continue to monitor the results.
IDENTIFIED
4 days ago - at 01/06/2026 03:32PM
Our teams has now identified the issue. We are working on a fix, that will resolve the issue.
INVESTIGATING
4 days ago - at 01/06/2026 03:24PM
We are experiencing some difficulties with searching for contacts when making outbound calls. We are investigating the matter. In the short term, we recommend pasting phone numbers in directly.
Latest Dixa outages
Issues with loading Co-pilot features - 25 days ago
Degraded performance - about 2 months ago
Degraded performance - telephony services - 3 months ago
Telephony incident - 3 months ago
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