Outage in DocuSign

CLM EU Customers will be unable to access Party Agreement and Party Obligation (DIRCA-1841)

Resolved Minor
October 27, 2024 - Started 26 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign EU11 DocuSign EU21
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 10/27/2024 05:00AM

This incident has been resolved.

IDENTIFIED 26 days ago - at 10/27/2024 04:43AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 26 days ago - at 10/27/2024 04:04AM

We are currently investigating this issue.

Latest DocuSign outages

The DocuSign app on the Google marketplace is not available to be installed. Customers with it already installed are not impacted (DIRCA-1941) - 1 day ago
Statelocal customers may see errors when sending and signing envelopes (DIRCA-1935) - 2 days ago
Some customers may experience issues uploading multiple documents using Agreement Template Builder (DIRCA-1929) - 4 days ago
Some users may not be able to access our IL-4 environment (DIRCA-1885) - 15 days ago
CLM customers may experience delays in workflows (DIRCA-1879) - 16 days ago

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