Outage in DocuSign

Some customers are experiencing errors when using Bulk Send Envelope (DIRCA-1979)

Resolved Minor
December 05, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/06/2024 01:07AM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

MONITORING about 2 months ago - at 12/06/2024 12:53AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 12/06/2024 12:53AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 12/06/2024 12:30AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 12/06/2024 12:30AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 12/05/2024 11:39PM

We are currently investigating the issue.

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